Customer Service

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  Becoming a Manager: Your First Client Meeting

  £14.99 Customer Service
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  COVID-19 Customer Service: De-escalating Conflict over Safety Rules (Masks, Social Distancing, One-Way Systems)

  £9.99 Uncategorized
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  COVID-19 Customer Service: De-escalating Mask-related Conflict

  £9.99 Uncategorized
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  Customer Experience – Why it’s so Important

  £9.99 Customer Service
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  Customer Service – What is Service Recovery?

  £9.99 Customer Service
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  Customer Service: Email Tips

  £9.99 Customer Service
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  Customer Service: Phone Tips

  £9.99 Customer Service
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  Customer Service: Top Tips

  £9.99 Customer Service
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  Dealing With Difficult Customers: De-escalation in Retail and Hospitality

  £19.99 Customer Service
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  Effective Communication for Frontline Staff

  £9.99 Customer Service
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  Handling Customer Complaints with Confidence

  £9.99 Customer Service
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  Maintaining Sales Activity Until Closing

  £9.99 Customer Service