Understanding a piece of information and deciding how to respond to it requires time and energy.
No-one has unlimited time or energy, so there’s also a limit to how much information a worker can effectively process during the day.
Having to process too much information can impact a worker’s ability to perform tasks and make good decisions.
When this happens, it’s known as information overload.
In the era of digital technology, with information coming at us constantly through email, web browsers, smartphones and the many applications we use for work, information overload can happen very easily.
